Eggwhitesint

O

ozzy69

Moderator
Staff member
Joined
Jun 10, 2011
Messages
4,810
Ordered from them and had a damaged half gallon that was all still in the bag it shipped in....all they will do is give me a credit for my next order after I told them I will ship it back myself but no dice....poor business in my opinion...guess I'm gonna use they other place after that other order
 
How do you know its all egg whites and not cut with cow mucus?
 
hey Ozzy, I spoken with them on your behalf.. He sez there may have been a misunderstanding

I would give them a call about this .. I mentioned that why on earth would a customer want to buy from them again if the product comes to them damaged.. and if this is how they are going to treat my members, then maybe I think as an affiliate , I should rethink advertising their products.. he sent me this.. I think you should ask to talk to him



I think there is a miscommunication here. We are always going to go out of
our way to make a customer happy. In offering the customer a credit on his
next purchase, was offering them FREE product on their next purchase. This
is something the customer would have agreed to. If the customer has a 4
gallon case and only one bottle was leaking, they may not need the other
bottle sent right away. So, if the customer is not happy with that arrange, they
should tell us so we can do whatever it takes to make them happy. The
customer would have had to agree with that arrangement. It would not just be
forced on them. PLEASE have them call me if they are unhappy, so we can fix
it.

We are at the mercy of FedEx to not damage our product in shipping. We did
not send it damaged.

As an affiliate, we want you to know that we have the best customer service
on the planet. We just have to know that there is a problem to fix it.

Sorry for the problem.

Sincerely,


Ray "Mac" McCabe


President
Egg Whites International
714-921-4663
714-921-4674 fax
Click to expand...
 
Bass I'm floored you did this!! Thank you I'll call tomorrow
 
Bass on the scene - that's standup right there brutha! :igok:
 
You must log in or register to reply here.

New Posts

Trending

Back
Top